This document (“Terms and Conditions” or “Terms”) constitutes a legally binding agreement between the student or parent/guardian (“You”, “Your” or “Student”) and LearnAxy Midasnit Private Limited, a subsidiary of Gigipo Esprit Private Limited, a company incorporated under the Companies Act, 2013, having its registered office at No. 9/11, Duraisamy Street, Virugambakkam, Chennai – 600092, Tamil Nadu, India, operating under the brand name "Gigipo.com" (hereinafter referred to as “Gigipo.com”, “We”, “Us”, or “Our”, which expression shall, unless repugnant to the context or meaning thereof, be deemed to include its successors and permitted assigns).
By accessing, registering on, or using Gigipo.com's online platform (including its website, mobile applications, and related services collectively referred to as the “Platform”), You agree to be bound by these Terms, our Privacy Policy, Refund Policy, and any other policies incorporated herein by reference.
If You do not agree to these Terms, You must not access or use the Platform.
1. Role and Legal Status of Gigipo.com
1.1 Gigipo.com operates solely as a facilitator, intermediary, and e-commerce operator, providing an online marketplace that connects independent tutors (“Tutors”) with students seeking online classes, live sessions, or skill-based learning experiences (“Classes”).
1.2 Gigipo.com does not provide tutoring or educational services directly. The educational engagement and service contract are strictly between the Tutor and the Student.
1.3 Gigipo.com's functions are limited to:
- (a) providing technology infrastructure and listing services for Tutors;
- (b) enabling class discovery, scheduling, and booking by Students;
- (c) collecting payments from Students on behalf of Tutors through authorized payment gateways; and
- (d) remitting such amounts (after applicable deductions) to Tutors in accordance with applicable tax and payment laws.
1.4 Tutors are independent contractors and not employees, partners, agents, or representatives of Gigipo.com. Gigipo.com is not responsible for Tutor actions, representations, or performance.
1.5 Tutors expressly authorize Gigipo.com to issue tax invoices and payment receipts to Students on their behalf, containing the Tutor's name, class details, and applicable taxes, in accordance with Indian tax laws.
2. Eligibility and Registration
2.1 To use the Platform, You must register an account (“Gigipo.com Account”) by providing accurate and complete information.
2.2 If You are below 18 years of age, registration and access must be completed by a parent or legal guardian, who shall be deemed to be the contracting party and accept full responsibility for all actions of the minor.
2.3 You are solely responsible for maintaining the confidentiality of Your login credentials and for all activities that occur under Your account. Any unauthorized use must be immediately reported to support@gigipo.com
2.4 Gigipo.com reserves the right to verify Your identity, suspend, or terminate Your access if false or misleading information is found.
3. Class Bookings and Payment Terms
3.1 Students may browse and book classes offered by Tutors listed on the Platform. The fee payable for each class (“Class Fee”) shall be clearly displayed prior to booking.
3.2 Upon confirmation of booking, the Class Fee shall be collected by Gigipo.com in its capacity as an intermediary, through secure third-party payment gateways such as Razorpay or any other authorized service.
3.3 All payments received from Students are collected on behalf of the Tutor and held in a designated account until the class is completed, after which Gigipo.com will remit the applicable amount to the Tutor, after deducting platform commission, applicable taxes, and charges as per Gigipo.com's internal policy.
3.4 Gigipo.com will issue a system-generated invoice to the Student on behalf of the Tutor, containing the Tutor's name, class details, and applicable taxes, in accordance with Indian tax laws.
3.5 Payments once made are subject to the respective Tutor's cancellation or refund policy. Gigipo.com does not provide direct refunds unless expressly stated under Clause 5 below.
4. Rescheduling, Cancellations, and Refunds
4.1 Tutors may define their own reschedule and cancellation policies, which shall be made visible to Students prior to booking.
4.2 Refund requests may be raised only in accordance with the applicable Tutor policy. Gigipo.com shall act as a facilitator in processing such refunds based on Tutor approval.
4.3 Refunds will be processed through the same payment method used for booking. The Student will be notified via email of the refund status and amount. No separate receipt is required for refund confirmation.
4.4 In case of no-shows, technical issues, or substandard classes, Gigipo.com may mediate between the Student and Tutor but shall not be liable for the refund unless the Tutor fails to comply with Platform standards.
4.5 Refunds, if approved, will be adjusted against the Tutor's future payout and credited to the Student's original payment method within 7–10 working days.
5. Student Conduct and Obligations
5.1 Students agree to use the Platform and Classes solely for lawful and educational purposes.
5.2 You shall not:
- (a) share personal contact details, including phone numbers, emails, or external platform links (Zoom, WhatsApp, Skype, etc.), with Tutors before or after booking;
- (b) attempt to make payments or engage Tutors outside the Gigipo.com Platform;
- (c) record, reproduce, or share class sessions without prior written consent from Gigipo.com or the Tutor; or
- (d) engage in any conduct that is defamatory, abusive, discriminatory, or disruptive during classes.
5.3 Any breach of the above obligations may result in immediate suspension or permanent termination of Your Gigipo.com Account.
6. Class Recordings and Data Usage
6.1 All live sessions conducted through Gigipo.com are recorded for safety, quality assurance, and dispute resolution purposes.
6.2 By participating in a class, You consent to such recordings being stored and reviewed by Gigipo.com and, where necessary, shared with the concerned Tutor or parent for resolution.
6.3 The recordings remain the exclusive property of Gigipo.com and may be used for training, monitoring, or promotional purposes in accordance with the Privacy Policy.
6.4 Gigipo.com may display the Tutor's name, photo, and introduction video on its platform for marketing purposes, and Students consent to view and interact with such publicly available content.
7.No Guarantee of Educational Outcomes or Tutor Quality
Gigipo.com makes no warranties or representations concerning the effectiveness, learning outcomes, quality, or accuracy of any Tutor or class. Student success relies on numerous factors, such as the Tutor and Student effort; Gigipo.com cannot provide any guarantees for specific outcomes.
8. Disclaimer of Warranties
8.1 Gigipo.com provides its services on an "as is" and "as available" basis without warranties of any kind, express or implied.
8.2 Gigipo.com does not warrant that:
- (a) the services will be uninterrupted or error-free;
- (b) Tutors will be available at all times or classes will meet Student expectations; or
- (c) any learning outcome, skill improvement, or certification will be achieved.
8.3 Gigipo.com disclaims all responsibility for:
- (a) Tutor performance, teaching style, or behavior;
- (b) accuracy or completeness of any educational material;
- (c) third-party service interruptions (internet, device malfunction, etc.); or
- (d) losses resulting from Student's reliance on any class material or advice.
9. No Employment or Agency Relationship"
Just to make it clear though, it is suggested that Gigipo.com is not hiring tutors, nor are student's Gigipo.com's clients. Nothing in these Terms establishes an employment, partnership, or agency relationship between Gigipo.com and any Tutor or Student.
10. Limitation of Liability
10.1 To the maximum extent permitted under law, Gigipo.com, its directors, officers, employees, and affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising from:
- (a) Student's use of the Platform or participation in a class;
- (b) Tutor's act or omission;
- (c) delay or failure in refund processing; or
- (d) unauthorized access to Student data.
10.2 Gigipo.com's aggregate liability, in any event, shall not exceed the total Class Fee paid by the Student for the disputed transaction.
11. Intellectual Property Rights
11.1 All intellectual property, trademarks, and content displayed on the Platform are the sole property of Gigipo.com or its licensors.
11.2 Students are granted a limited, non-transferable, non-exclusive right to access class materials for personal, educational use only.
11.3 Reproduction, distribution, or modification of any Platform or Tutor content without written authorization is strictly prohibited.
12. Privacy and Data Protection
12.1 Gigipo.com collects, stores, and processes personal data in accordance with its Privacy Policy, which forms an integral part of these Terms.
12.2 By registering and using the Platform, You consent to the collection and use of Your data for legitimate business, payment processing, and communication purposes.
12.3 Gigipo.com may disclose such data to Tutors, payment partners, or regulatory authorities as required under applicable law.
13. Termination and Suspension
13.1 Gigipo.com reserves the right to suspend or terminate Your account with immediate effect if:
- (a) You breach any provision of these Terms;
- (b) engage in fraudulent or unauthorized transactions; or
- (c) misuse the Platform for illegal or commercial purposes.
13.2 Upon termination, all pending bookings will stand cancelled, and Gigipo.com shall refund eligible payments, if any, after necessary deductions.
13.3 You may request account deletion at any time by writing to support@Gigipo.com, subject to settlement of all outstanding obligations.
14. Governing Law and Jurisdiction
14.1 These Terms shall be governed by and construed in accordance with the laws of India.
14.2 Any disputes arising hereunder shall be subject to the exclusive jurisdiction of the competent courts at Chennai, Tamil Nadu.
14.3 All notices, legal claims, or queries shall be addressed to:
Legal Department, LearnAxy Midasnit Private Limited
9/11, Duraisamy Street, Virugambakkam, Chennai – 600092, India
15. Miscellaneous
15.1 Gigipo.com reserves the right to amend, modify, or replace these Terms at any time without prior notice. Continued use of the Platform after such modifications shall constitute acceptance.
15.2 The failure of Gigipo.com to enforce any right under these Terms shall not constitute a waiver.
15.3 If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force and effect.
15.4 These Terms constitute the entire agreement between You and Gigipo.com and supersede any prior communications, proposals, or representations, whether oral or written.
By registering on Gigipo.com, You acknowledge that You have read, understood, and agreed to these Student Terms and Conditions in full.